Hi Wayfair,
Thank you for following up on our hot-tub experience. First, we really like the tub a lot and it works well. Only negative thing is that cover for the equipment "room." You need to make it a door that opens on hinges and latches when closed. It's really hard to line up those screws when trying to replace it on the hot tub.
The only other suggestion we have is to give us more definite instructions in your owner's manual on how to dose the tub. Most of the chemicals we bought, even though listed for hot tubs, list how much to use for huge tubs and swimming pools, not how much is correct for a 250 gallon tub like the Luna Rock. For example, maybe you could have a dosing page in your manual with, number one, due this first, number two do this... number three, do this, so we wouldn't be so confused. I did go to a hot tub store and we used the internet, but nobody has a really good dosing guide that made sense for our 250 gallon tub. Yes, one can do the math and figure how much chemical is required of each kind, but is that dosage a linear equation or does one use more, or less when figuring out how much is necessary for our little 250 gallon tub.
So, do you have, or could you please tell us, where we can obtain a chemical dosing chart for our 250 gal tub? Tnk you, Richard Lutgen"..." Read more
- Susan in Tucson, AZ