Customers find this product to be an attractive furniture piece that significantly improves the aesthetic of their living spaces compared to traditional crates. Many reviewers praise its appearance and the convenience of the included drawers for storage. While assembly is frequently described as time-consuming and challenging, with some noting issues like misaligned holes or missing parts, the final product is often considered sturdy and spacious enough for medium to large dogs. However, some customers have expressed concerns about the material quality and durability, with a few reporting that their dogs were able to damage or escape the crate.