Customers generally find the product easy to install and appreciate its functionality, with many noting that it effectively clears desk space and accommodates their keyboards and mice. The size is frequently praised for fitting well under desks and being suitable for smaller setups. The quality is also highlighted as good, with sturdy construction and smooth-gliding ball bearing mechanisms. However, some customers have experienced difficulties with assembly, citing unclear instructions and the need for assistance. There are also mixed opinions regarding the product's overall quality, with some reviews mentioning issues like chipped particle board or rust on slides, despite others praising its sturdiness.