Customers find this product to be very comfortable, with soft and high-quality material. It is praised for its perfect size, fitting well in small areas without taking up too much room. The color is noted as being exactly as pictured, and the overall appearance is described as beautiful and a great addition to spaces. Assembly is reported as easy, with some reviews mentioning it only takes about 15 minutes to attach the legs and back. However, some customers found the product to be shorter than expected, and one reviewer noted that the seat cushions did not fully expand, leading to a decision to return the item.