Customers are highly satisfied with the product's appearance, with many describing it as beautiful, gorgeous, and even better than expected. The colors are frequently praised for being subtle, beautiful, and accurate to online depictions, effectively brightening rooms. Reviewers also highlight the product's quality, noting its well-made construction and high-end feel. The softness underfoot is another frequently mentioned positive attribute. Customers find the size to be perfect for their spaces, with some noting it was larger than anticipated.