Customers praise the product's appearance, with many finding it beautiful and versatile, serving well as both an ottoman and a coffee table. Positive feedback highlights the genuine leather material and ease of assembly. However, opinions on the color are mixed, with some finding it darker or more orange than pictured, while others appreciate its appearance. Customers also have mixed views on the material quality, with some noting it feels fake or poor quality, while others describe it as soft and genuine. The assembly process is generally considered easy, but some reviews mention issues with the quality of the product upon arrival, including damage and poor construction.