Customers find this product to be very useful for their pets, providing a safe and enjoyable outdoor experience. The size is frequently praised, with many noting it's ample for their pets and their belongings. Its portability is also a key feature, making it easy to transport for travel or moving between locations. Reviewers consistently highlight the good quality of the materials and construction, with many stating it is well-made and sturdy. The product is also appreciated for enhancing pet safety, offering peace of mind for owners.