Customers consistently praise the product's ease of use, with many highlighting its comfort for sore hands and arthritic conditions. Reviewers also commend its reliable performance, noting that it works every time and never slips. The product is considered durable, with some users reporting long-term satisfaction. Additionally, the safety aspect is frequently mentioned, as it creates smooth edges and prevents accidental cuts. The ergonomic design, featuring larger, rounded handles, is appreciated for its comfortable grip.