Customers have mixed opinions regarding the quality of this product, with some praising its high quality and appearance, while others report issues with rusting screws and thin materials. The product's appearance is generally well-received, with many customers finding it beautiful and a good way to update their patio. However, there are significant concerns about the accuracy of product representation, as many customers felt misled by images that suggested full cushions were included, when only covers were provided. This has led to negative sentiment regarding the value, with customers expressing frustration over receiving unusable items that are also non-returnable. While the color is often described positively, the overall experience is marred by these issues.