Customers praise the product's beautiful appearance and appreciate its various sizes, noting that they look great together. Many find the product to be well-made and of good quality, with some specifically mentioning its sturdiness. However, there are concerns regarding durability, with some customers reporting issues like unraveling pieces, damaged wicker upon arrival, and the product not weathering well outdoors. The product's functionality and stability have also been questioned, with instances of it tipping over easily, especially in windy conditions.