Customers are highly satisfied with the product's vibrant color and attractive appearance, noting that it significantly enhances their fire pits. The glass is described as beautiful, looking even better than pictured, and adding a warm glow and ambiance. Many reviewers find the product to be a good value for the money, appreciating its affordable price and the quality it offers. The size of the glass pieces is also frequently praised, with customers finding them to be just right for their fire pits. The quality of the glass is consistently highlighted as excellent, with some users mentioning it has not lost its shine or color over time.