Customers find the product visually appealing, with many praising its appearance and solid wood construction. However, assembly is frequently described as difficult and time-consuming, with issues like misaligned holes and unclear instructions. While some reviewers find the product sturdy, others express concerns about its durability and thin wood. The color is also a point of contention, with many noting it differs from online descriptions, appearing more tan than white. Despite these drawbacks, many customers feel the product offers good value for its price.