Customers appreciate the product's attractive appearance and design, with many loving its look and vintage feel. The texture is also frequently praised, with reviewers enjoying the shag and woven patterns. The color is generally well-received, often described as a lovely warm gray or golden mustard. However, some customers found the appearance to be less lush than expected, with the raised parts looking shaggy and cheap. Opinions on quality are mixed, with some finding it good and others noting it was not worth the price.