Customers find the product visually appealing, with many praising its beautiful appearance and unique color variations. However, there are mixed opinions regarding the color accuracy, with a significant number of reviews stating it appears more purple than depicted in photos, contrary to the "graphite" description. While some appreciate the subtle colors, others are disappointed by the discrepancy. The quality is also a point of contention; some reviewers find it decent for the price, while others express disappointment, citing issues like thinness, exposed threads, and difficulty laying flat. The thinness of the rug is frequently mentioned, with some finding it suitable for specific areas like under dining tables or for door clearance, while others wish for a thicker pile and suggest using a rug pad.