Customers praise the product for its comfort, with many noting how soft and supportive it feels underfoot, making it ideal for long periods of standing. The appearance is generally well-received, with reviewers appreciating the aesthetic appeal and how it enhances their kitchen space. The quality is also frequently highlighted as a positive attribute, with many finding the mats to be durable and well-made for the price. Customers are pleased with the various sizes available, finding them to be a perfect fit for their kitchens. The colors are also a hit, with many reviewers satisfied with the options and how they complement their decor. However, some customers have expressed concerns about the appearance, describing the product as looking cheap or plastic-like, and others found them difficult to keep clean. There are also mixed opinions regarding the product's ability to lay flat, with some experiencing issues with them curling up.