Customers highly praise the product's beautiful appearance and great quality, noting that the lanterns are larger than expected and fit well in various spaces. The size is frequently mentioned as a positive attribute, with many finding it perfect for their needs. While the material is generally liked for its rustic look and lack of glass, some customers have expressed concerns about the wood appearing sub-par or thin, and the latches being pliable. Despite these material concerns, many reviewers feel the product offers good value for the price.