Customers appreciate the product's charming style and attractive aesthetics, noting its suitability for various decor, particularly farmhouse and country styles. The size is frequently mentioned as perfect for decorative items, small plants, or as a storage spot. Reviewers find the crates useful for organizing craft supplies or as centerpieces for seasonal decor. However, some customers have noted that the wood is very light and may not be sturdy, with one reviewer mentioning an awkward size for one of the crates.