Customers find this product to be very comfortable and stylish, with a beautiful appearance that complements outdoor spaces. Many reviewers highlight the ease of assembly, often noting it can be done quickly and even by one person. The product is also praised for its sturdiness and quality construction, making it a durable addition to a patio or pool area. However, some customers have experienced difficulties with assembly, including missing parts and the need for two people. There are also mixed opinions regarding the cushion's comfort and support, with some finding it dips in the center and the head pillows too small.