The swirl lid got stuck the first time using and ninja wants us to mail them the unit so they can charge us for them to mail a replacement unit. We’re returning it to the store

I bought this recently and am obsessed! I use the creamifit setting to make low sugar protein icecream and it's amazing. We're having so much fun experimenting with flavors. Soft serve at home, who would have thought!

I love this ice cream machine so much. I had just purchased this previous model less than a year ago right before this came out. As soon as it came out, I knew I had to have it. I rehomed the other and bought this and I am in love. I make protein ice cream and I love that this has the option to make soft serve. I wish the contianers were as big as the previous model but it’s enough for 1 (or 2 small servings).

Well the votes are in and my grandchildren can't get enough of my Ninja Swirl. They love all of the different functions, ice cream both scoop and swirl are huge favorites for them. The recipes are endless and so fun to experiment with, I also love how we control what goes into what ever we make. Very happy with this purchase, summer is ahead and it will be used lots.

I absolutely love it. I don’t need to feel sick no more after eating ice out. This is amazing and a must have. You can choose the flavors and control the sugar and other contents as you like!! 10/10. Highly recommended.

I'm really enjoying this gift from my kids! I bought extra containers so I can make more than two pints at a time. So far, the ice cream recipes have been fabulous. I’ve made chocolate, vanilla (using vanilla bean paste), and coffee flavors. I also froze a vegan cashew coconut yogurt for a healthier snack.

I don't love it and am returning it. It worked well the first time, but I'm one person and won't eat the whole pint at once. It was bad the second time after I refroze the half that was left - it wouldn't dispense, then the dispenser lid was stuck, the lid is so wide I couldn't remove it (small hands), and I decided to return it right away. It's a nice idea but I think the design could be better, especially on the dispensing lid. Maybe fine if you have enough people to eat it all at once.

Very easy to use. Minimal cleanup required. Love soft serve ice cream.

The Machine works as designed and was pretty simple to operate. The only complaint I have is the small capacity of the containers to make soft serve ice cream. When full the container was only able to make 2 1/2 small cones.

I bought this a couple of weeks ago. I’m not exactly thrilled with it. It just seems like a lot of money for what it does.