Customers praise the product's functionality, with many highlighting its ease of use and cleaning. The size is frequently mentioned as ideal for various settings, fitting well in refrigerators and on countertops. Reviewers appreciate the material, particularly the lead-free glass and sturdy metal spigot. The design is described as beautiful and cute, receiving compliments. The product is considered very useful for everyday use and gatherings, with its infuser options being a popular feature. However, some customers have experienced the metal lid getting stuck, hindering refilling.