Customers praise the product for its high quality, solid construction, and attractive appearance, noting it is well-made and sturdy. The size is considered good, fitting well with larger beds and in spacious rooms, and the concave style is found to be practical for narrower spaces. The elegant style adds a touch of sophistication. However, some reviews mention shallow drawers that do not open fully, and one customer noted a plastic coating that detracted from the wood's look. There were also multiple reports of shipping damage, with items arriving scratched or broken, though customer service was helpful in resolving these issues.