20-Piece Flatware Set, Service For 4

Some items had scratches and discoloration but otherwise great quality for the pieces that weren’t already damaged.

Placed an order online for three (3) Joss and Main flatware sets (Manufacturers # 404320CNB12R). Received three (3) Cambridge flatware sets (Manufacturers # 404320CNB12DS). I am told by Wayfair that these products are White Label products and that they are the same so they satisfactorily fulfilled my order. Returning them would charge the me, the purchaser, return shipping fees. At no time was I afforded an opportunity to decline the substitution prior to shipping. Nowhere on the website or receipt did I consent to a substitution. Google searches indicate that this is a common practice by Wayfair; They substitute the brand you purchased for a brand that sells considerably less elsewhere, then charge you to return the item you didn't order. I knew going into the transaction that I did not want Cambridge flatware. I received Cambridge flatware. I believe this is called a "Bait and Switch". Customer service offered a discount, but would charge me to return an item I did not order and did not want.

Nice color almost like a champagne or ginger ale, color very elegant good quality

Super quality, beautiful champagne color

The copper is beautiful ! And, the quality is definitely 5 stars !!

Brilliant set. Great price.

Good feel, very nice design!

Perfect

Arrived early, well packaged. Beautiful, modern, minimalist. (Heavy)

Very nice finish. They wash well