This review is on the delivery experience not the machine. The delivery team was polite, but the experience was extremely frustrating and disappointing. It took roughly 1.5 hours to install a washer and pedestal because they were not familiar with how the pedestal installs. Despite clear issues during setup and their reluctance to take guidance, I ultimately had to determine the correct installation steps myself just to get the job finished. After they left, the washer repeatedly threw an error, which took additional time to troubleshoot only to discover that they had failed to turn the water supply valves on. This added to an already unnecessarily long and difficult process. To make matters worse, their driving on the property was reckless. They drove at an unsafe speed on the driveway and nearly caused a head-on collision with a vehicle exiting the property. While the individuals were courteous, the lack of technical competence, attention to detail, and basic safety made this a very poor and exhausting experience.. Ilaria. Washington, CT. Tue Jan 13 2026