Customers appreciate the product's solid steaming abilitysteaming ability, positive sentiment and good reasonable pricereasonable price, positive sentiment. Many also highlight the comfortable weightweight, positive sentiment that helps glide over wrinkles smoothly. However, several reviews raise durability issuesdurability issues, negative sentiment, including failure to heat up, leaking reservoirs, and broken steam buttons. Buyers also report functional flawsfunctional flaws, negative sentiment like a stuck steam key and the lack of a convenient on/off switch.