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Best Entry Sets With Reviews

Top-rated customer favorites with reviews

Chelsea Handleset with Single Cylinder Deadbolt and Cameron Door Knob and Rosette

Chelsea Handleset with Single Cylinder Deadbolt and Cameron Door Knob and Rosette

$99.98

Rated 4 out of 5 stars.

07/05/2015
Good Warranty, Good Deadbolt
I received this as a warranty replacement for one I had purchased a number of years ago. A simple plastic piece associated with the thumb actuated lever had failed and they sent out an entire new unit. It feels like planned obsolescence, good enough to make it through the "lifetime" of 10 years or whatever the current definition is. I don't think one should put too much emphasis on "value" if one must replace lock sets. I was not aware it came with the highly certified dead bolt. I do not remember reading about that on the packaging.That makes me feel better about the unit. It may be necessary to reinforce the strike plate to take advantage of this feature, otherwise the weakness is the door frame but the same can be said for any lock. It is good to see it has the technology to resist bumping. I made a mistake in the color of the lock but the new color looks better on the house than the old color which had faded despite not being in direct sunlight. That one was close to the bronze finish. The lifetime polished brass finish seems appealing, but if the lifetime of the lock is determined by a small piece of plastic then the finish is less of an issue, especially if the fix is to send out an entire new unit. When I called in for warranty replacement of the last unit they were very polite. I don't recall shipping fees but it seemed to be I was charged full retail shipping rates where kwikset must have recouped some of their costs. Any business that has high volume gets a discount from major carriers. I reinstalled the old unit while waiting for the replacement to arrive and managed to get 6 more months of fading service out of it before the plastic piece was completely destroyed. When the plastic piece inevitably fails it is not possible to enter the house through that door and another means of entry must be used (another door, window, or if you are Santa then maybe the chimney).
Chelsea Exterior Portion Handleset with Single Cylinder Deadbolt (Interior Portion Sold Separately)

Chelsea Exterior Portion Handleset with Single Cylinder Deadbolt (Interior Portion Sold Separately)

$112.99

Rated 5 out of 5 stars.

07/24/2015
Superb Product for Harsh Climate & GREAT Support!
A Kwikset handleset similar to this one in an antique brass came with our Florida house in 2009. The front door faces south, and the handleset succumbed to sun and hard, frequent rains, and it developed unattractive spots by 2013. I called the company who originally installed the door & handleset, and they looked at it and said an antique nickel finish would wear much better than brass under poor weather conditions. They said Kwikset continously improves their products and warranties them for life, and would replace a weather-damaged handleset for free if I paid postage. I sent Kwikset a photo of the damaged handleset with my iPhone, paid a few bucks for postage, and within days had received a brand-new antique nickel Chelsea handleset - the closest match available to my 2009 model - with a single-use tool to key it to match my existing housekey, all without charge! It's now two years later, and the handleset is beautiful, still looks like it's brand new despite the constant Florida sun and rain, and still operates perfectly (and we use it a lot). I had never expected Kwikset to so quickly and easily honor a lifetime warranty, but it did! 'Kwikset has the best support ever, and makes a REALLY great handleset for a harsh climate like our Florida one! Kwikset has my highest recommendation.
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