Cyanna Valley Spas Supreme pnpX 6 - Person 21 - Jet Square Plug and Play Hot Tub

We haven’t had any problems. It’s perfect for our family.

Less than 2 years old - its not even paid off! The cover is completely destroyed and the tub is leaking. The cover manufacturer wont honor the warranty and say its normal wear and tear. The foam has failed on one corner and all 4 clips have snapped off. The parts that are leaking are covered by warranty, but I have to find a certified spa technician to travel to rural Ohio and order the parts, and labor is not covered under the warranty. Really disappointed in this tub, its very poor quality and the manufacturers dont stand behind their products.

We love the spa! It was very easy to set up and fill. We have it running on 110 electric, which seems to work well. The max temperature is 104 degrees , I wish it was a little higher. When you order it, get a cover lift and side steps. We live in Nebraska, the winters will test the temp. Controls. The contol panel is easy to work. Again, we LOVE THE SPA!! Sitting in it under the stars at night is something else. It is a good value and quality.

Just filed it up, and we have a leak.

You literally fill it and plug it in. 30 hours later, it is ready to rock. I would recommend going to a local pool and spa place with a water sample so they can hook you up with chemicals and directions. The plug an play is great if you don't want to worry about an electrician. I am converting mine to 220v so I can use it without concern in the Michigan winters. It drops about 1 degree every 20 minutes when it is 50 degrees out so the winter will be tough to keep up. From a quality stand point, it is fantastic and I have been in it 6 of the last 7 nights. Just buy and enjoy! UPDATE: I had my electrician come and convert it to 220 instead of the plug and play and WOW, it makes a huge difference. We were just in it, 5 of us, and it was snowing and about 30 degrees and it dropped 1 degree in 3 hours. It heats WAY faster with the 220 and it can heat and have the jets going. I would recommend converting it to 220 if you plan on using it in the Northern U.S. in the winter. The plug and play simply would not keep up. I have now owned it for 5 months and love it! PS: The instructions are garbage, go HERE: http://balboawatergroup.com/getdoc.cfm?id=2453 to get a PDF of actual instructions. Super helpful! Enjoy!

Absolutely love my hot tub. It is perfect.

Update, one year in the head rests are discolored and the tub plastic scratches easy. the top is light and will blow up with the wind. -down one star. Tub price kept going down while I waited the 6 long weeks, Wayfair easily refunded the price as I noticed it dropping. Got the 120v and it feels great. Each seat does something different for you. My wife and 2 teenage kids fit easily 6 might be a little crowded but doable. The lights are great and the construction seams solid. Inside framing is pine with a thinner plastic base that it all sits on. I will likely add some foam insulation before winter since we plan to run it all year. The top is not too heavy and fits snug, but the zipper on top will scratch the mold if you try and take it off yourself. Most all of the valves close and you can add or remove bubbles, the waterfall is a cute touch but hard to hear over the pump and jets. Had it for 3 weeks now and have used it almost every day. Over all very happy with our purchase. FYI wayfair charges on the order of the tub not just a hold. Had it running with an extension cord till I could move the plug over, no issues. Assembly was clear and instructions were easy to follow. Really was plug fill and play.

For the price you can’t beat it, warmed up in less than 24 hours with using the plug, on a cold day in Michigan!!! Looks great, if you have a jets going wish it was a bit stronger, when you adjust them it’s strong as any hard wired tub for double the price. Delivery was awesome, easy to maintain had it since March, no issues, great tub!!

Loving our new spa! I'm really surprised at how strong the jets are and how the big the tub is. I had a party last week and fit 5 adults easily. I had a minor problem with the skimmer and I emailed the company and they called me back in seconds to make it right. Right on! Get this spa, you won't regret it!

Absolutely pleased with the spa. Easy to setup and was up to temperature within 48 hours. Overall quality is better than expected and for a plug and play spa it's exceeding all expectations. Great investment