Customers find the product visually appealing, with many praising its appearance and aesthetics, noting it looks more expensive than it is. The color options are also well-received, with customers appreciating how they match their decor. While many find the product easy to assemble, some reviewers encountered difficulties, particularly with the cord twisting during assembly. Quality is generally viewed positively, with many describing the product as well-made and sturdy. However, some customers noted issues with the leather finish, such as ripples or bubbles, and a few mentioned concerns about the overall sturdiness and potential for damage.