Customers are highly satisfied with the product's appearance, noting that it looks impressive and many are surprised to learn it is made of foam. The installation process is frequently described as easy and straightforward, with many users appreciating the product's ease of use. Reviewers also highlight the good value for money, stating that the tiles offer an inexpensive yet effective way to update ceilings. The material is generally well-received, with customers impressed by its ability to mimic more expensive materials.