Customers appreciate the product's sleek appearance and modern design, noting that it enhances their kitchen's aesthetic. The appliance is praised for its excellent functionality, with many users highlighting the convenience of smart features like app connectivity for preheating and notifications. Ease of use is frequently mentioned, with simple controls and safety features like pinch-and-twist knobs contributing to a positive user experience. The product's performance is generally well-regarded, with fast heating elements and even cooking. Specific features like the air fryer and center grill are also noted as beneficial.