Customers find the product to be attractive and stylish, with many appreciating its appearance and modern look. The bench is frequently described as sturdy and of good quality, especially considering its price point. Assembly is generally reported as easy and straightforward. However, some customers noted that the drawer can be stiff or difficult to pull out, and one review mentioned the back of the drawer appearing unfinished. There were also isolated comments about the material resembling contact paper and a rip in the leather upon arrival.