Customers praise the product for its comfort, softness, and attractive appearance, with many noting the beautiful color. The quality is frequently highlighted as excellent, with some reviewers mentioning it feels luxurious and well-made. However, some customers find the product to be quite wrinkly, and a few have noted that the material can feel a bit scratchy, particularly on the pillowcases, though this often improves after washing. There are also comments that the comforter is thinner than expected and may not be warm enough for very cold climates.