Customers find this product to be very comfortable and versatile, with many appreciating its soft material and ability to be rearranged. The size is also frequently praised, with reviewers noting it is larger than expected and ideal for various spaces. While assembly is generally considered easy, some customers have noted that the product sits very low to the ground, leading them to purchase additional legs for a more natural height. There are also mixed opinions regarding the durability of the fabric and the tendency for pillows to fall off without wall support.