Customers find this product to be very comfortable and versatile, with many appreciating its soft material and stylish design. The size is frequently praised for being ideal for various spaces, and assembly is generally considered easy. However, some customers note that the product sits very low to the ground, leading them to purchase additional legs for a more standard height. There are also mixed opinions regarding durability, with some experiencing wear and tear relatively quickly, while others have found it to be long-lasting.