Customers report mixed opinions on the product's quality, with some finding it well-made and a good value, while others experienced issues with flimsy materials and defects. Installation is generally considered easy and customizable, though some found the measurements tricky. Functionality is a concern for some, with reports of shades not rolling properly or snapping up unexpectedly. Light blocking capabilities are also debated, with some finding it effective and others stating it is more room darkening than blackout.