The topper had obviously been opened before - I don't know if it is damaged, as I didn't unwrap it. It is not in its original packaging, and the box it was shipped in is too large and damaged due to the topper not being secured inside. I paid for a new product, which this is not, and now I am being charged to return it.

this is great - it turned a new mattress that was too hard into a comfortable mattress.

Definitely very soft as advertised. I’m 6’1” 185lbs and this product almost seems a little too soft, but we’ll see after more nights of sleep. My petite girlfriend likes it. I bought this topper to soften up a Tempur-pedic mattress which, while advertised as plush, was still a little too hard for me. I suspect I could’ve done with 2 inches of topper (this is 3”) and that would’ve been perfect. Hopefully after repeated use it’ll harden up slightly and then become the perfect hardness.

hellow sleep

Bought 2 of the toppers for kids. They love it and have had no problems.

Love it!! Never slept better with a curved spine this topper is awesome!

This mattress pad is one of the best things to happen to me. I legit feel like I’m sleeping on a cloud. It doesn’t bother me, but it does generate a little bit of heat throughout the night. Overall, so happy with this purchase.

It helps with my sore hip. So comfy

I received a used product. It was already fully expanded, rolled up and wrapped with saran wrap, and placed in an outer plastic wrapper that was wide open on one end, slid into the shipping box. This is my first negative experience of this sort with Wayfair.

Was actually almost too soft :)