Customers generally find the product's appearance appealing, noting it looks great in bathrooms and kitchens, and that the color is true to pictures with a nice neutral tone. However, opinions on appearance are mixed, with some finding it a little glossier and thinner than expected. There are also negative comments regarding inconsistent faux grout coloring and visible gaps between tiles. Quality is a concern for some, with reviews describing the product as "junk" and of "poor quality," citing issues with adhesion and peeling.