Customers find the product to be visually appealing, with many describing its appearance as beautiful, gorgeous, and elegant. The design is also positively noted, with some considering it a statement piece. While many found the installation process easy, some reviews indicate mixed opinions on the brightness, with a few customers expecting it to be brighter. There are also mixed sentiments regarding the design, with one reviewer noting the absence of an on/off switch on the unit itself. Overall, customers express positive impressions, highlighting its value and aesthetic contribution to their bathrooms.