Customers generally praise the product's appearance, describing it as beautiful and amazing, with a sturdy build that looks good in a room. The quality is also frequently highlighted as great and not cheap, with fair pricing for the quality offered. However, some customers have experienced challenges with assembly, noting missing instructions or parts, and that the process can be time-consuming. There are also mixed opinions regarding the product's smell, with some finding it strong and concerning for children, and others not mentioning it.