Customers find this product to be very comfortable, with many praising its softness and plushness. The color options are generally well-received, described as true to expectations and beautiful. Assembly is frequently highlighted as easy and quick, often requiring just a few steps. The size is considered suitable for various spaces, including nurseries and smaller rooms, with some noting it's large enough for adults. The appearance is also a strong point, with customers describing it as beautiful, modern, and great-looking. However, some users mention that the reclining mechanism can be stiff or difficult to lock into place, and a few reviews indicate concerns about the fabric's durability or thinness over time.