Customers praise the product's beautiful appearance, high quality, and appealing design. Many reviewers highlight the attractive colors and textures, noting that the product often looks even better in person than in listing photos. The material is frequently described as well-made and durable. However, some customers have noted that the product can snag easily, particularly if pets are present, and a few have experienced issues with an initial odor. There are also mixed opinions regarding the softness, with some finding it comfortable and others noting it is not particularly soft underfoot without a rug pad.