Customers find the product visually appealing, with many praising its appearance and how it enhances their outdoor spaces. The value for money is frequently highlighted, with reviewers noting the attractive price point for the size and functionality. However, opinions are mixed regarding durability and material. While some users report the product holding up well over time and through various weather conditions, others have experienced issues with it falling apart, tearing, or disintegrating after a short period. The material, often described as plastic or straw-like, also receives mixed feedback, with some appreciating its suitability for outdoor use and ease of cleaning, while others find it cheap-looking and not as expected.