Customers appreciate the product's attractive appearance, noting its handsome look and stylish design. The color is described as a perfect gray, fitting well into modern homes. Reviewers also find the size to be large and suitable for big plants, with a well-made and sturdy construction. The minimalist design is a particular highlight. However, some customers have reported receiving cracked items, and one noted a crack appearing in the second season. Additionally, a desire for drainage holes was expressed.