At a Glance

Commercial Warranty

Yes

Commercial Warranty Length

5 Years

Product Warranty

Yes

Full or Limited Warranty

Limited

Warranty Length

5 Years

Warranty Details

This warranty is given to the initial purchaser and is valid from the date of purchase, for as long as the initial purchaser owns the product. This warranty covers defects in material and craftsmanship found during normal usage of the product during the warranty period. Normal usage is defined by 8-hour shifts in the product’s intended application and in an indoor environment that conforms to the ANSI/ASHRAE Standard 55: Thermal environmental conditions for human occupancy (relating to air temperature, mean radiant temperature, air velocity, clothing insulation, metabolic rate, and humidity). The warranty does not cover usage other than normal usage as defined in the previous sentence. If the product is defective, and if written notice of the defect is given to us within the applicable warranty period, ALFA furnishing, at its option, will either repair or replace the defective product with a comparable component or product. This warranty applies to all products except as noted below. This warranty does not apply to damage caused by a carrier, alteration to the product not expressly authorized by us, nor to product considered to be of a consumable nature such as bulbs, light ballasts, etc. It also does not apply to “Customer’s Own Material” (i.e. material specified by the customer that is not a standard ALFA furnishing offering) used in the manufacture of ALFA Furnishing products. Our warranty for LED lights is 2 years. ALFA furnishing does not warrant the matching of colors, grain, or texture, except within commercially acceptable standards. This includes normal variations between dye lots (fabrics). A product will not be considered defective, and ALFA furnishing will not be obligated to replace it, if it is not installed in a proper manner (i.e. product not leveled, not secured properly, etc.) or if it is not used in a manner and/or in an environment that constitutes normal usage, as defined above. Except as noted above, ALFA furnishing makes no express or implied warranties to any product, and in particular, makes no warranty of fitness for any particular use. At ALFA furnishing’s option, product repair and replacement are the customer’s exclusive remedy for any and all product defects. ALFA furnishing shall not be liable for consequential, economic, or incidental damages arising from any product defect.