Customers appreciate the rich color and beautiful appearance of this product, noting it looks as pictured and is luxurious. The softness and plushness are frequently highlighted as positive attributes. However, opinions are mixed regarding the material, with some experiencing shedding fibers and concerns about durability, while others find it super soft and cozy. Some customers also found the comfort to be less plush than expected, with issues like uneven edging and a lack of non-slip backing.