Customers find the product to be a cost-effective alternative to traditional flat file systems, praising its usefulness for storing large artwork, blueprints, and documents. While many appreciate its value and size for specific needs, some reviews indicate the product is larger than anticipated and can be bulky. Assembly is a point of contention, with some finding it quick and easy, while others experienced difficulties due to unclear instructions or poorly scored material, leading to a mixed sentiment on this aspect. The material is noted as cardboard, which some customers found less ideal.