Customers find the product to be comfortable and visually appealing, with many praising its beautiful color and elegant appearance. The size is often noted as being perfect for smaller spaces. However, opinions on comfort are mixed, with some finding it very comfortable and others describing it as uncomfortable or not supportive enough for everyday use. The product's size is also a point of contention, with some finding it ideal and others considering it too small. Assembly is generally reported as easy, though some reviewers encountered issues with misaligned holes or missing parts.