Customers find the product to be visually appealing, with many praising its elegant and classy appearance. However, assembly is frequently cited as difficult and frustrating, with unclear instructions and misaligned parts being common complaints. While some reviewers note the product's good quality and sturdiness, others express disappointment with the material quality, describing it as cheap and prone to chipping or peeling. Despite these issues, many customers feel the product offers good value for its price.