Customers praise the product's attractive appearance and elegant look, with many noting its resemblance to real stone. Installation is frequently described as easy and smooth, with some contractors impressed by the system's quality and waterproofing. The product is also appreciated for its nice colors and good quality craftsmanship. However, some customers have experienced issues with color accuracy, with white appearing as light grey, and others found the product to be overpriced for its material and construction. There are also concerns about the drain design holding water and a potential for squeaking after installation.