Customers highly praise the product's beautiful appearance and elegant design, noting it adds a lovely coastal and whimsical touch to various rooms. Many found the installation and assembly process to be easy and straightforward. The quality of the product is frequently highlighted as excellent, with many reviewers describing it as well-made and sturdy. Some customers mentioned that the shells are delicate and may arrive chipped, requiring replacements, and a few noted that there were not enough shells provided to follow the instructions for full coverage.