Customers generally praise the product's appearance and quality, with many finding it beautiful and well-made. The texture is frequently described as thick and plush, often negating the need for a rug pad. The value is also highlighted, with customers feeling it is a great buy for the quality received. However, opinions on the color are mixed, with some finding it true to images and others noting it appears more gray than expected. There are also comments about the product shedding.